He opens a mattress bought for 70,000 pesos and denounces that it had sacks and cardboard
Annia Echevarria, a resident of Villa Clara, showed the filling in a video and said she expected to find foam; other buyers recounted similar experiences.
A woman living in Villa Clara, identified as Annia Echevarria, reported that she paid 70,000 pesos for a mattress whose interior she found composed of sacks and cardboard. In a video posted on Facebook, she showed those materials and explained that she expected to find foam. Echevarria said she opened the product after experiencing discomfort while sleeping. The contrast between what she expected to receive and what she found was at the center of her claim.
The mattress was presented as an item supposedly sold with Panamanian origin, a claim that some users questioned. The discussion on social networks thus incorporated questions about the origin attributed to the product, in addition to criticism of the materials shown. That questioned provenance appeared among the reactions to the case, along with comments from buyers who shared stories related to mattresses.
Other buyers claimed to have gone through similar situations, and their testimonies led to new complaints. The stories were added to Echevarría's after the video was released and extended the conversation about the sale of mattresses with padding that customers considered inadequate. The experiences shared were described by those who recounted them as similar to the one reported by the Villa Clara resident.
Among the responses were requests to identify those who sold the mattresses indicated by the buyers. There were also claims of actions against the possible scams mentioned in the complaints. These requests were formulated based on the stories spread on networks and aimed to make it known who was behind the sales questioned by the customers.
Echevarría defended the decision to make public what happened with a warning aimed at preventing other people from going through a similar experience. "They scammed me, but other people are not going to be scammed," he said. The phrase accompanied the dissemination of the video in which he showed the inside of the mattress. The responses of other buyers added new testimonies and claims to the initial complaint.