Copextel warns of fake solar-panel offers in Santiago de Cuba

Copextel's Santiago de Cuba branch warned on Monday, November 2, about people presenting themselves as company representatives to offer supposed sales of solar systems. The warning is directed at people seeking to purchase the equipment for their homes. The company said its name is being used to attract prospective buyers through transactions that do not correspond to its commercial procedures.

The company clarified that it does not sell solar panels online or request advance payments. Those two points distinguish the warning from an authorized offer: any proposal presented as an online Copextel sale or requiring money in advance does not match the model described by the company. The branch asked interested buyers to act cautiously when contacted by people claiming to represent it.

According to the company's explanation, the systems have been sold in person to workers in priority sectors through established communication mechanisms. That reference defines who has accessed the equipment and how transactions have been handled. It is not equivalent to an open offer on digital platforms or a sale arranged by intermediaries contacting buyers on the branch's behalf.

The alert concerns offers of home photovoltaic systems and people interested in installing them. The branch warned that individuals posing as its representatives are promoting supposed commercial transactions. Before providing money or personal information, interested buyers should confirm directly with the company whether the proposal is legitimate and uses its established mechanisms.

The branch's notice seeks to prevent losses among citizens trying to purchase solar equipment. Its central instruction is not to treat an offer as authorized merely because it invokes Copextel's name: the company denies selling online or collecting advance payments and describes an in-person process aimed at workers in priority sectors. Direct verification lets prospective buyers determine whether an offer meets those conditions.